Droplet Shop

Droplet Intelligent Hydration System

Rated 5.00 out of 5 based on 3 customer ratings
(3 customer reviews)

£45.00 inc. VAT

  • 5 piece set contains: Electronic Smart Base, Mug, Tumbler and x2 Flow Control Lids
  • Adapts to your needs: Smart Base easily attaches to the Droplet Mug or Tumbler
  • Drink detection technology: friendly voice messages and reminder light settings
  • Nightlight function allows the user to easily locate their drink
  • Made from Tritan which is scratch, shatter, stain and odour resistant
  • Free delivery

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Description

Droplet Intelligent Hydration System – The hydration aid revolutionising how we tackle dehydration.

The Droplet Intelligent Hydration System reduces the risk of dehydration by encouraging you to drink, significantly reducing the risk of dehydration and related infections and illnesses. The sophisticated Electronic Smart Base plays friendly pre-set or personalised voice messages and friendly reminder lights, which helps maintain healthy hydration levels. Droplet is completely adaptable to individual needs, the Electronic Smart Base fits onto the Droplet Mug or Tumbler and the Flow Control Lid can be added if additional support is required.

As you age, become ill or in colder months your body’s natural thirst response diminishes and you can forget to drink. If you’re caring for a friend, relative or loved one, it’s not easy to make sure they’re drinking enough, especially when you can’t be there all the time. The Droplet memory aid provides independent drinking from a familiar mug or tumbler, with the additional support and reassurance of a familiar voice message which reminds your loved one to drink if they forget.

 

Droplet Smart Base

The heart of Droplet is the Electronic Smart Base, which monitors how frequently the user drinks. The illuminating base gives a provide a visual reminder to take a drink or alert carers. Droplet® also plays friendly pre-set messages when it’s time to drink which can be personalised by love ones or carers. The timer can be set to 20, 40 and 60-minute intervals and features volume control to suit different environments.
Wipe clean only.

Droplet Tumbler

The Droplet Tumbler has been designed to look like a traditional glass but is lightweight and easy to hold. It has a blue tint, so water appears fresh and appealing. Features 100ml and 200ml discrete measuring lines. Dishwasher safe.

Droplet Mug

The Droplet Mug is ideal for people who have problems with dexterity, vision and perception. It’s been designed to look like a familiar ceramic mug, whilst being lightweight and durable. Features 100ml and 200ml discrete measuring lines. Dementia friendly two-tone design and comfort-grip handle make it easy for people with swollen joints to hold. Dishwasher safe.

Droplet Flow Control Lid

The Droplet Flow Control Lid has been developed in partnership with Speech and Language Therapists. It helps prevent spills and provides dignified support by controlling the flow of liquid for people who have tremors or trouble swallowing. Features a discrete spout and a hole for a drinking straw. Fits onto Droplet Mug and Tumbler Dishwasher safe.

Box Contains

  • x1 Droplet Electronic Smart Base
  • x1 Droplet Mug 200ml
  • x1 Droplet Tumbler 200ml
  • x2 Droplet Flow Control Lids
  • User manual

3 reviews for Droplet Intelligent Hydration System

  1. Rated 5 out of 5

    Zak

    If you have an elderly parent or grandparent who you know regularly struggles to drink enough, Droplet is essential.

  2. Rated 5 out of 5

    S. Maylor

    This seems to be a unique product in the marketplace, and is so clever to encourage people to drink. With all the talk of dementia linked to dehydration recently, it’s great to have been able to buy a product to encourage a loved one to drink.

  3. Rated 5 out of 5

    M. Ridley

    This is great! Everyone needs to drink more to stay healthy. I love the fact this product verbally and visually encourages you to drink. I never drink enough fluids in my busy life. Very attractive too!

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Delivery Information


Charges

Delivery is free to all postcodes in the United Kingdom (zones A-D).
We do not accept orders outside of the United Kingdom.

UK Post Zone Map Zone A All postcode areas in England & Wales
Zone B DD, DG, EH, FK, G. KA (except KA27 & KA28), KY, ML, TD, AB 1 to AB 16. AB 21 to AB 25, AB 30, AB39, PA 1 to PA 19, PH 1 to PH 3
Zone C AB 31 to AB 38, AB 40 to AB 56, IV 1 to 28, IV 30 to 32, IV 36 & 40, IV 52 to 54, IV63, KW 1 to 14, PA 21 to PA 38, PH 4 to PH 41, PH 49, PH 50. Northern Ireland (BT)
Zone D HS, IV 41 to 49, IV 51, 55 & 56. KA 27 & 28, KW 15 to17. PA 20, PA 41 to 49, PA 60 to 78, PH 42 to 44. ZE. Isle of Man (IM). Channel Islands

Order Processing

Notification will be sent by email following receipt of an order.
Our despatch team operate Monday-Thursday excluding bank holidays.
All orders will be processed and despatched within 2 working days.
For orders received before 12pm the first working day will include the day of order placement.
For orders received after 12pm the first working day will be the day after order placement.

Delivery Services to England, Wales & Scotland (zones A & B)

Orders will be sent fully tracked with UK Mail on a next day delivery service. Most orders will be delivered on time but may take a little longer if you live in more remote locations or during times of increased volume.

You will receive notification from UK Mail when the order has been received into their delivery depot and a further notification on the day of delivery advising of the intended 1-hour delivery window.

UK Mail will attempt to deliver the order twice after which time the order will be held at their depot for a period of approx. 5 days awaiting collection. If no collection is made within this time the order will be returned to our warehouse.

In this case we can arrange for re-delivery but there will be additional delivery charges payable by the customer, including the additional costs incurred to have the order returned to us and the re-delivery cost.

Any refunds would be less the additional costs incurred to have the order returned to us.

Delivery Services to the Scottish Highlands & Northern Ireland (zone C) and the Scottish Isles, Isle of Man and the Channel Islands (zone D)

Orders will be sent on a proof of delivery service with Royal Mail Signed for 2nd Class. The delivery time is 3-5 working days. Most orders will be delivered on time but may take a little longer if you live in more remote locations or during times of increased volume.

Royal Mail Signed for 2nd Class will leave a card if nobody is available to sign for the delivery and the order will be held at the local sorting office for a period of approx. 18 days awaiting collection. If no collection is made within approx. 18 days the order will be returned to our warehouse.

In this case we can arrange for re-delivery but there will be additional delivery charges payable by the customer, including the additional costs incurred to have the order returned to us and the re-delivery cost.

Any refunds would be less the additional costs incurred to have the order returned to us.

Non-Deliveries

If an order goes missing, we will first investigate the incident and then offer to resend the order free of charge if there is no other explanation.

If an order has not been despatched due to an internal error, we will first investigate the incident and then offer to resend the order free of charge.

If an incorrect address has been entered by the customer, unless the customer contacts us to correct the address prior to despatch (usually 2 working days), the order will most likely be returned to our warehouse.

In this case we can arrange for re-delivery but there will be additional delivery charges payable by the customer, including the additional costs incurred to have the order returned to us and the re-delivery cost.

Any refunds would be less the additional costs incurred to have the order returned to us.

If the order goes missing due to an incorrect address being entered by the customer no refunds will be given and a new order will need to be placed.

FAQs

Do you offer tracking?
Yes. If your order is being delivered to England, Wales & Scotland (zones A & B), you will receive a further notification from UK Mail with tracking details when your order has been delivered into their delivery depot.

Where do you deliver?
Droplet delivers to the United Kingdom. We do not accept orders outside of the United Kingdom.

What payment methods do you offer?
We accept all major debit and credit cards. You can pay via PayPal and Visa, MasterCard, Maestro.

How are payments processed?
Spearmark uses two main forms of online payment processing gateways, these are Braintree and PayPal, both of which are GDPR compliant.

How do I make a return?
You can return products purchased from our online store within 14 days of receiving your product and can provide proof of purchase.
Our returns policy aims to make all returns as easy and hassle-free as possible. Please email us at returns@droplet-hydration.com or refer to our full returns policy by clicking here.

Is delivery free?
Delivery is free to all postcodes in the United Kingdom (zones A-D). We do not accept orders outside of the United Kingdom.

How do I get in touch regarding my order?
If you have any questions regarding your order, please contact customerservices@droplet-hydration.com or call 01480 222366.

Returns Information

Only products purchased from our online store www.droplet-hydration.com qualify for returns, refunds, replacements or warranty.

Unwanted Products

If you are unhappy with your order, we will issue a refund so long as you notify us at returns@droplet-hydration.com within 14 days of receiving your product and can provide proof of purchase. You then have a further 14 days to return the product to us unused, undamaged and in a resalable condition. Any unwanted products are returned at the expense of the customer and we cannot be responsible for products which are damaged or lost during return delivery to us. Please ensure the dispatch note or copy of invoice is included with your return. Once the returned product has been received we will issue a full refund.

Damaged Products

If your order arrives damaged, or is faulty when first received, we will issue a replacement (if possible) or refund subject to the following process being met. Please follow the below instructions if you have received damaged or faulty products;

  • Notify us at returns@droplet-hydration.com of your claim for damaged or faulty product quoting your order number.
  • Provide proof of purchase.
  • Provide a detailed description of the damage or fault and provide photographic evidence to support the claim.
  • We will then contact you to process the refund/replacement (if possible) or request the product be sent back to us for further investigation if necessary.